The everything guide to the US Passport application process

Austin South East Station: Passport Office in Austin TX


Location:
Austin South East Station
Address:
4516 Burleson Rd
 
Austin, TX 78744
 
Hours of Operation Shown in (CST)
Monday
10:00AM - 3:00PM
Tuesday
10:00AM - 3:00PM
Wednesday
10:00AM - 3:00PM
Thursday
10:00AM - 3:00PM
Friday
10:00AM - 3:00PM


Handicap Accessible (ADA): Yes
Passport Photos: Yes, the Austin South East Station takes passport photographs onsite - Please review our guide to Passport Photos. If you want your passport photos taken before you go to the acceptance agent, here is a list of places to get passport photos in Austin.


Austin Passport Office: Austin South East Station Location Overview

Austin South East Station is an acceptance agent/passport office. For passport service in Austin, TX you can go here for passport help. Austin South East Station is a Postal facility that is able to witness your signature and seal your passport documents - standard processing is 4-8 weeks. This office DOES NOT issue passports, they will send your passport forms directly to a regional passport facility. There are 14 other passport acceptance agent offices located in Austin. Austin South East Station is located in County, Texas.

About Austin South East Station

Austin South East Station is not a passport issuance facility and you will NOT receive a passport on-site there. This facility is an acceptance agent, the Austin South East Station is sort of like a special notary for the Department of State / Passport Agency in which they can "Witness" your signature and officially "Seal" your application and documents. There is a separate $35 fee for this that is paid at the time of sealing.

Needs to visit an acceptance agent
New Passports Application (Child or Adult)
Lost / Damaged Passport Replacement

Doesn't need to visit an acceptance agent
Passport Renewal
Passport Name Change Application

Passport Processing Times at Austin South East Station

Standard Processing - Because of Covid-19, the current processing times are 10-12 weeks after submitting an application.

Expedited Processing - You can pay an extra $60 when sealing your documents at Austin South East Station to get your passport quicker, typically in 4-6 weeks.

Emergency Processing - (NOT AVAILABLE at Austin South East Station): If you have proof of travel within 3 days you can request an emergency appointment at one of the regional passport offices close to Austin. Also see our info about 3rd-party passport expediters.

Nearest Regional Passport Offices to Austin, TX

Houston Passport Agency - 125.3 Miles
Dallas Passport Agency - 163 Miles
Arkansas Passport Center - 348.6 Miles

Passport Services Offered at Austin South East Station

Passport Forms - If you need to pick up a physical pre-printed application that you can fill out by hand, the Austin South East Station will have pre-printed passport forms. You may also get passport forms from our website and print them on your own printer.

Passport Document Sealing / Passport Application Signature Witness - Austin South East Station is an official Acceptance Agent as appointed by the Department of State. Certain municipal and postal employees at this location are authorized to "Witness" your signature (kind of like a notary).
NOTE: not required for passport renewals
Acceptance Agent fee is $35 (see more about Acceptance Agent Fees)

4-6 week passport expediting / 10-12-week standard passport service - These are the standard processing times for passports at any acceptance agent.

Passport Photos - They can take and print your passport photos on site, typically $10-15.

Austin South East Station Service Area Radius

This passport office is located in - Travis County and serves the passport needs for residents of other nearby zipcodes including: 78744, 73344, 78760, 78772, 73301, 78741, 78719, 78704, 78745, 78747, 78748, 78702, 78716, 78767, 78720, 78718, 78755, 78762, 78765

Frequently asked questions

How fast can I get a passport at Austin South East Station?

Austin South East Station does not issue passports, they are sent to a central processing facility, it will take at a minimum of 4 weeks if using expedited service and up to 12 weeks for standard processing.

I need a passport sooner than that, what are my options?

It's about 260 miles roundtrip, so it is pretty far from Austin to Houston Passport Agency, the closest passport issuing agency. You might want to consider using a passport expediting service to save you the time of going there yourself.

Does Austin South East Station charge for passports?

Austin South East Station is an acceptance agent, Austin South East Station does not issue passports – they do however charge the standard $35 acceptance agent fee to seal your documents, this is only required for new or replacement passport applications; renewals do not need to be sealed and thus no acceptance agent fee is required. Please see our detailed information on passport fees.

Can I get walk-in passport service at Austin South East Station?

If by walk-in service you mean get your passport there at Austin South East Station? Then no. They do not issue passports, you can get walk-in passport issuance at a regional passport facility only, not local acceptance agent facilities; passport are sent to a central processing location.

Does Austin South East Station do passport renewals?

If you have your expired or soon-to-be expired passport, it is in good condition and the validity period on your expired passport was for 10-years, then you do not even need to visit an acceptance agent. You can do your application online, print-it and send it in with new passport photos, the old passport, and the required passport fees. See our guide about passport renewals to renew your passport yourself.

Can Austin South East Station tell me about the status of my application?

No, they are acceptance agents and have nothing to do with the application once they witness your signature and seal your application. Once an application is in-process, Austin South East Station will not be able to assist any further.

Does Austin South East Station take passport photos?

Yes, you can get your passport photos taken there. Please see: List of locations in Austin to get passport photos.

What forms of payment does Austin South East Station accept?

At Austin South East Station, the passport acceptance fees can be paid for with a check, cash, money order or debit card. Since Austin South East Station takes passport photos there, you can also pay for photos with the same payment methods. Passport Fees can only be paid with a check or money order.

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